Refund & Cancellation Policy

Last updated: June 2026

1. Cancellation Policy

You can cancel your order within 24 hours of placing it, provided it has not already been dispatched. Once an order is dispatched, it cannot be cancelled. To cancel an order, please email us at support@fimiku.com with your Order ID.

2. Returns and Refunds

We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a return and provide a full refund or replacement.

• Products must be returned in their original packaging, unused and in the same condition that you received them.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.

3. Non-Returnable Items

Certain items such as personalized or custom-made products, and items purchased on sale/clearance are non-returnable.

4. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: support@fimiku.com
Phone: +91-XXXXXXXXXX
Address: Your Business Address, Chennai, India